Ram Kumar Arya CURRICULUM VITAE (2025)

Ram Kumar Arya
House No. I-218, Vijay Vihar, Rohini, Sector - 4, New Delhi - 110085
Phone: +91 88821 33338 | +91 8882 194198
Email: ramaryan2007@gmail.com | ramkumararya@yahoo.com

Professional Summary

Dynamic and detail-oriented E-commerce and Data Management Specialist with over 10 years of experience in product listing, quality audits, MIS reporting, chargeback handling, and social media optimization. Proficient in Excel, Photoshop, and e-commerce platforms such as Amazon, Shopify, Magento, and WooCommerce. Strong analytical and communication skills with the ability to handle multiple projects efficiently. Committed to driving operational excellence and business growth through data-driven strategies.

Key Skills

  • MIS Reporting: Proficient in Excel (VLOOKUP, XLOOKUP, HLOOKUP, SORT, FILTER, PivotTables).

  • Data Management & Analysis: Preparation and analysis of daily/weekly reports; quality audits.

  • E-commerce Operations: Product listing, order processing, and inventory management on Amazon, Shopify, WooCommerce, etc.

  • Photoshop & Image Editing: Retouching, background removal, and product image enhancement.

  • Social Media Optimization (SMO): Content scheduling, video uploads, and engagement management.

  • Chargeback Handling: Dispute resolution and coordination with banks/clients.

  • Communication & Multitasking: Client coordination and team collaboration.

Professional Experience

Kaashan Associates LLP, Gurugram, Haryana
Data Manager — Jan 2024 to Present

  • Supervise daily e-commerce operations and data processes.

  • Lead reporting, analytics, and quality assurance tasks.

Nethues Technologies Pvt. Ltd., Rohini, Delhi
Senior Process Associate — Jun 2014 to Aug 2024

  • Managed chargeback processes and client dispute resolutions.

  • Oversaw inventory, order processing, and product uploads across platforms.

  • Conducted audits and prepared management reports.

Suntec India, Rani Bagh, Delhi
Senior Process Associate — Jan 2007 to July 2013

  • Edited product images using Adobe Photoshop.

  • Listed products on various e-commerce platforms such as Amazon, BigCommerce, Shopify, and Magento.

Educational Qualifications

  • Senior Secondary (12th) – CBSE Board, 2007

  • Higher Secondary (10th) – CBSE Board, 2005

Technical Skills

  • Operating Systems: Windows XP, 7, Vista, Ubuntu

  • Tools & Software: MS Office Suite, Adobe Photoshop CS5, Outlook Express

  • Web & Coding: HTML, XML, CSS, Java (Basic), JavaScript, C#

  • Databases: SQL Server 2005

  • Concepts: DBMS, RDBMS, Data Structures

Personal Details

  • Father’s Name: Late Shri Buddha Sain

  • Date of Birth: 05 November 1985

  • Gender: Male

  • Languages Known: Hindi, English

  • Hobbies: Traveling, Listening to Music, Reading Books

Declaration

I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I understand that if any part of the information is found to be false or misleading at any stage, my candidature or employment may be terminated without prior notice.

Location: New Delhi, Delhi, India

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RAM KUMAR ARYA Ram Kumar Arya I am working on Currently Kaashan Associates LLP , Gurugram, Haryana- ATL (Jan 2024 - PRESENT) E-Commerce Process Associate. Data Manager, Data Analysis. Last Experience Nethues Technologies PVT Ltd , Rohini - ATL (Jun 2014 - Aug 24) Currently project handle chargebacks, when a cardholder questions a transaction and asks their card-issuing bank to reverse it A Quality Auditing, Data Analysis. - Suntec India , Rani Bagh, Delhi - Senior Process Associate. (Jan 2007 - July 2013) Photoshop process Retouching, cutting out objects from images.  Product  adding on various websites Admin & Store like: Amazon Seller Central, Shopify, Big Commerce, Magento, WooCommerce, KCentric, ZenCart, Yahoo store, E-commerce. Ebay, Network Solution, Volusion, Pinnacle Cart, X-Cart etc.  Resume
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Ram Kumar Arya   Address: House No. I-218, Vijay Vihar, Rohini Sec - 4   New Delhi-110085   Phone: (+91) 8882133338, 08882194198   Mail:  ramaryan2007@gmail.com ,  ramkumararya@yahoo.com   Skills:   Preparing MIS Reports use various Excel Formula Vlookup , Xlookup , Hlookup , Sort & Filters etc.   Communicating and Send Daily, Weekly Status Report to Client.   Social Media Optimization : Facebook/Twitter: Comment moderation, Post Scheduling, Video uploading, YouTube video Editing etc   Quality Auditing, Data Analysis, Multitasking   Product adding on various E-commerce Platforms like: Amazon Seller Central, Shopify, Big Commerce, Magento, WooCommerce, KCentric , ZenCart , Yahoo store, E-commerce. Ebay Network Solution, Volusion, Pinnacle Cart, X-Cart etc.   Photoshop process Retouching, cutting out objects from images.   Handle chargebacks, when a cardholder questions a transaction and asks their card-issuing ba...
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